Our Returns Policy

Easy and Simple

Returns

30 Days

You can return products within 30 days of receiving your order for a full refund. The items must be in their original condition and packaging. Your satisfaction is important to us, so we encourage you to reach out with any concerns.

Exchanges

Quick Process

If you wish to exchange an item, please notify us within 30 days of receipt. Exchanges can be arranged for different sizes or colors of our handcrafted items, ensuring you find the perfect fit for your needs.

Damages

Report Within

In the event that your pottery arrives damaged, please contact us within 5 days of delivery. We will resolve the issue promptly, either through a replacement or a full refund for the damaged items.